Privacy Policy

Last updated: January 1, 2024

DriveWare ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out contact forms or request a demo
• Create an account or register for our services
• Communicate with us via email, phone, or other channels
• Subscribe to newsletters or marketing communications

This information may include your name, company name, email address, phone number, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system)
• IP address and general location information
• Pages visited and time spent on our website
• Referring website addresses

Information from Third Parties

We may receive information about you from third parties, including:

• ELD platform providers when you authorize integrations
• Business partners and referral sources
• Publicly available sources

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Monitor and analyze usage patterns and trends
• Protect against fraud and unauthorized access
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, customer support)
• Integration Partners: With ELD providers and other platforms you authorize us to connect with
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments and monitoring
• Employee training on data protection practices

While we strive to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:

• The nature and sensitivity of the information
• The purposes for which we process the information
• Applicable legal requirements

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the information we hold about you
• Correction: Request that we correct inaccurate information
• Deletion: Request that we delete your information
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, please contact us using the information below.

7. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Improve our website and services

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes indicates your acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

DriveWare
7545 Irvine Center Drive, Suite 200
Irvine, CA 92618
Phone: 949-309-5150