This Email-Assistant add-on module automatically sends email reminders to your customers and drivers. Once this module is activated your customers and drivers are automatically notified, there’s nothing more to do.
Currently the email-assistant sends out an email to the customer 24 hour prior to the pickup time. It also ends a 12 hour Email notice to the driver with complete trip information. Finally it sends an email reminder to the customer 2 hours prior to the pickup time. This email will include the trip information and the driver’s contact information.
Customers that have added this service to their account tell us that they are saving a lot of time and have reduced the number of calls and inquiries from customers and drivers.
The additional cost for this module is minimal but the benefit of the DriveWare system working for you in the background is a peace of mind. Call us today for more information.